Question 1

Can *spotfund help me create a webpage for my nonprofit?

Accepted Answer

Yes. You can aggregate multiple individual campaigns onto one collective team landing page, featuring your total amount raised, logo, organization description, and individual fundraiser leaderboards. See an example.

Question 2

Can *spotfund help me with event ticketing for my nonprofit?

Accepted Answer

Yes. *spotfund lets you sell tickets to events that benefit your cause directly through your fundraising page, so ticket sales count toward your campaign total alongside donations.

Question 3

Can *spotfund help me create video content for my nonprofit?

Accepted Answer

Yes. *spotfund's in-house creative agency team is available to help nonprofits produce memorable video content for their fundraising campaigns.

Question 4

Does *spotfund support recurring donations for nonprofits?

Accepted Answer

Yes. Donors can set up monthly recurring payments to your nonprofit, which increases donation volume over the life of a campaign compared to one-time gifts only.

Question 5

Does *spotfund provide tax receipts for donors?

Accepted Answer

Yes. *spotfund generates custom tax receipts that nonprofits can brand with their own messaging, logo, and signature before they're emailed to donors.

Question 6

Can *spotfund help nonprofits share their fundraiser on social media?

Accepted Answer

Yes. *spotfund's built-in sharing tools push campaigns to 10+ social channels, and nonprofits using them see a 3.2x increase in donations compared to campaigns that don't.

Question 7

Does *spotfund support QR codes for donations?

Accepted Answer

Yes. *spotfund generates QR codes donors can scan with their phone camera to go directly to your donation page and contribute on the spot — useful at in-person events.

Question 8

Can I add a donate button to my nonprofit's own website?

Accepted Answer

Yes. *spotfund offers free, white-labeled donation widgets that nonprofits can install on their own website to accept donations without sending visitors elsewhere. It can be placed on Wordpress, Shopify, GoDaddy websites and more.

Question 9

Can *spotfund run a sweepstakes or incentive-based fundraiser?

Accepted Answer

Yes, through *spotfund's Flash Fund feature, nonprofits can incentivize donors with a *spotfund-administered sweepstakes tied to their campaign.

Question 10

Does *spotfund handle fund disbursement and accounting?

Accepted Answer

Yes. *spotfund automates fund disbursement on a schedule you set, so nonprofits don't have to manually manage payouts.

Question 11

Are *spotfund fundraising pages mobile-friendly?

Accepted Answer

Yes. *spotfund pages are responsive and compatible across all devices and browsers.

Question 12

How do I withdraw my funds raised?

Accepted Answer

It's super easy to link your bank account or to invite a beneficiary via your dashboard Request your payout at any time and receive funds next business day. Nonprofit donations are automatically sent to the receiving nonprofit monthly.

Question 13

Can I invite friends to help me manage my campaign?

Accepted Answer

Yes, you can invite friends to be collaborators on your campaign via your dashboard Click “Manage Collaborators” to send them an invite. Enabling this feature can help attract more donations and exposure to your campaign.

Question 14

Can a friend withdraw the money I raised for them?

Accepted Answer

Yes, you can invite a friend to be the beneficiary of your campaign via your dashboard. Click “invite beneficiary” to send them an invite. You will be given a 6 digit code they need to enter to accept the invitation.

Question 15

Where can I share my story with one click?

Accepted Answer

Click the SHARE button to quickly share to Facebook, Instagram, X, email, text, WhatsApp and LinkedIn with one tap. Need to share somewhere else? Copy the share URL and paste anywhere!

Question 16

Do you accept Apple Pay and Google Pay?

Accepted Answer

Of course we do! Users can now donate with the simple click of a button:

Question 17

How does *spotfund work?

Accepted Answer

You start a *spotfund by telling your story and setting a goal. You will then receive a fundraising page to accept donations and share your campaign. Signing up is free and every donation is yours, whether or not you reach your goal. The most exciting part is you will receive email notifications every time someone donates. *spotfund makes it super easy to raise money online for the things that matter to you. In just minutes, you'll be able to personalize your fundraiser and share it with the people in your life.

Question 18

Is *spotfund really free?

Accepted Answer

Yes, *spotfund is really free! We offer a 0% platform fee so that organizers can keep 100% of their donations. Please note that credit card processing companies will take the universally standard 2.9% plus 30 cents from the transaction before it reaches the beneficiaries. For example if someone donates $500 you will receive $485.20 after CC processing fees. International transactions have a 3.9% plus 30 cent fee.

Question 19

How do I share to Instagram?

Accepted Answer

You can easily share a *spotfund campaign to an Instagram Story or Post with one click. From your mobile phone, click "Share to Instagram" from the campaign page and you'll be given a selection of auto generated images to post to your Instagram. The share link will automatically be copied to your clipboard - be sure to paste it into your link in bio!

Question 20

Are my donations subject to taxation?

Accepted Answer

Great news! In the United States, the IRS generally considers personal crowdfunding contributions "personal gifts" which should not be considered taxable income to the beneficiary in most cases. Our Terms and Conditions strictly prohibit campaigns that offer goods or services in exchange for donations. Please consult with a tax professional if you have any concerns, or if you believe contributions to your campaign would be considered income in your specific case. We will not report your funds raised as earned income.

Question 21

Is my donation tax deductible?

Accepted Answer

Personal crowdfunding donations are not tax deductible for donors. Only donations to verified 501(c)(3) nonprofit campaigns can be considered for a donor tax deduction. This will clearly be stated on the campaign and on the donation email receipt.

Question 22

Can I make my donations private?

Accepted Answer

Yes, there is an option to have your donations be private and not shown on the platform. Just check the box that says 'Hide my name' when completing your donation.

Question 23

Can I make my donation "Anonymous" after I already donated?

Accepted Answer

Of course, just click your profile picture in the menu bar to access donation history and to turn this feature on / off.

Question 24

What can I raise money for?

Accepted Answer

People raise money for the causes they care about, nonprofits they support, friends and family, or sometimes strangers in random acts of kindness. Use our platform to raise money for just about everything. Some category examples include Medical, Education, Volunteer, Youth Sports, Funerals & Memorials, and even Animals & Pets.

Question 25

How do I change my goal?

Accepted Answer

You can change your goal at any time by clicking into your 'Dashboard' and clicking 'Edit Story'.

Question 26

How do I add new pictures or videos to my story?

Accepted Answer

If you have already published a story you can add pictures or videos by clicking into your 'Dashboard' and clicking 'Edit Story'.

Question 27

How does *spotfund keep campaigns safe?

Accepted Answer

*spotfund employs the most secure payment encryption technology available. All platform donations are safe, and the money raised is stored securely until campaign creators wish to request their withdrawal via electronic bank transfer.

Question 28

Are there time limits on my campaign duration?

Accepted Answer

Your fundraiser will remain active until you choose to deactivate the campaign from your 'Dashboard'. Most organizers keep their fundraisers active indefinitely to maintain communication with their generous donors and interact with the supportive comments they are receiving on their story.

Question 29

Will my donation metrics be affected if I withdraw my money?

Accepted Answer

You can request a withdrawal at any time. Withdrawing money does not affect the goal progress or reduce the amount of dollars displayed displayed on your campaign.

Question 30

How do I get people to donate to my campaign?

Accepted Answer

*spotfund provides an easy way to raise money from your friends, family, and online community. Our platform makes it simple to share your campaign in a variety of ways to bring in donations, track your progress, and post updates to engage your community. When you receive your unique *spotfund sharelink, share it with as many people in your network as possible, so they can donate to and share your story.

Question 31

What if I don't reach my goal?

Accepted Answer

Don't worry - reaching your goal is not required! With *spotfund, you keep every donation you raise. Your campaign will be able to accept donations even after your goal is reached. Once the goal is reached, if you’d like to continue raising money, you can keep your campaign running for as long as you wish.

Question 32

How can I add donations that I receive offline to my campaign?

Accepted Answer

You can record donations that you have received outside of *spotfund so your story reflects your complete fundraising total. From your dashboard, find your active campaign and click Update >> Add offline donation.

Question 33

How is my donation protected?

Accepted Answer

*spotfund will always protect your donation. Each and every submitted story is vetted for authenticity by our Quality Team. In the rare instance that something isn’t right, we will refund your donation.

Question 34

Is *spotfund available internationally?

Accepted Answer

Donors from all over the world can donate to *spotfund campaigns, but you must have a US bank account to create a campaign and withdraw donations.

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It’s a great platform and super easy to…

Easy to use, great support service.

Thank You, my Boomer thanks everyone

Looking for support

Great platform

Great customer service

Lifesaver

Following a natural disaster in my…

Just switched from GoFundMe to Spotfund…

its easy to setup and payment were easy…

Ease of use and simplicity getting…

Amazing and professional experience.

Very simple to set up and if you get…

Everything was smooth and easy to use

Very pleased with *spotfund!

The customer service and Maria tillers…

Easy to use and set up

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Brand and Nonprofit Fundraising Toolkit

Create a story and start accessing premier fundraising technology with a 0% fee.

Dedicated Webpage

Easy Sharing Tools

Recurring Donations

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Event Ticketing

QR Codes

Widgets

Flash Fund

Accounting

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Mobile Friendly Pages

Dedicated Webpage

Easy Sharing Tools

Recurring Donations

Custom Tax Receipts

Event Ticketing

QR Codes

Widgets

Flash Fund

Accounting

Creative Agency

Mobile Friendly Pages

Smart Fundraising Roadmap

The #1 trustedfundraising platformin America.

4.7/ 5

Phenominal

It’s a great platform and super easy to…

Easy to use, great support service.

Thank You, my Boomer thanks everyone

Looking for support

Great platform

Great customer service

Lifesaver

Following a natural disaster in my…

Just switched from GoFundMe to Spotfund…

its easy to setup and payment were easy…

The #1 trusted
fundraising
platform
in America.

The #1 trusted
fundraising
platform
in America.