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4.7/ 5

rating based on
1,899 reviews

Verified

Spotfund is great!

After I set up my spotfund, my situation changed and I no longer needed the money. I sent a message asking about refunds. Someone got back to me immediately and stated they could help with that and refund each person. My matter was taken care of quickly and staff was very considerate.

Verified

Maria helped so fast!

My fund profile "completed" yet I still needed to receive some donations so I emailed in and Maria Tillerson got back to me so fast and reopened the page. I was very appreciative.

Verified

Very straightforward and very helpful

Very straightforward and very helpful! my confusion was instantly resolved!

Verified

Very Responsive

Verified

Easy to use excellent customer service

Easy to use excellent customer service. Money is kept safe and secure.

Verified

I've had a great experience from…

I've had a great experience from beginning to end with my fundraising efforts while using Spotfund. I was assigned a personal team menber who was there to help guide me and answer questions along the way. I was sent helpful tips for my fundraising efforts, and the payout process was quick and easy. I highly recommend Spotfund!

Verified

Help with error

When making my donation, I entered the wrong name as the donator. I reached out to the customer service of spot fund and, they were quick to make the correction.

Verified

You guys helped resolve my problem as…

You guys helped resolve my problem as quick as you could in the situation and I appreciate you guys for being understanding

Verified

I believe that Spotfund has a great customer service team

I believe that Spotfund has a great customer service team, while making the donation and writing my comments I made a mistake and right away i sent an email to Spotfund with my concern, within minutes I received an email from them and the issue was resolved. That’s great customer service, it shows that Quality is their main concern.

This is my first time doing something…

This is my first time doing something like this. It has been very easy to set up. I had a login glitch and technical support from Maria was very quick and she was helpful and responsive.

Verified

So helpful

Late the other night, after making a contribution, I found to my surprise that my name had been displayed publicly, despite my intention to hide it. I thought I had filled out the form appropriately; I'm not sure what went wrong (I'd been successful hiding it in the past). I imagine the problem was likely at my end. I emailed Support asking whether my name could be hidden on that contribution. Within eight hours, shortly after the start of the next business day (my time zone), I got a friendly mail letting me know that the problem had been corrected. I appreciated very much the prompt and friendly assistance!

Verified

Spot fund is easy to use

Spot fund is easy to use. Everything is explained up front. Their customer service team is responsive in a timely manner. I’d recommend.

Verified

Great Site and Customer Service!

Customer service is prompt and effective and the site is extremely user-friendly! I’ve made several campaigns on Spotfund and have had zero issues. Very thankful for the platform!

Verified

Easy to set up

Easy to set up. Good instructions. Like receiving emails from donors and being able to thank them.

Verified

Great platform with great customer…

Great platform with great customer service! I had a technical issue, the team at Spotfund responded quickly and was able to help me resolve my issue. Thanks for the great service!

Verified

This has been a really helpful tool no…

This has been a really helpful tool no problems at all thanks

Verified

the website was easy to use

the website was easy to use. thanking people was easy. putting in the info for the payout was straight forward and quick.

Verified

Pretty good easy to use

So far this experience has been pretty easy it was super easy to set up it's easy to update every day I can put pictures up pretty pretty good experience so far

Verified

Easy to use

Easy to use. The setup, ease of donations and payouts are well thought out and user friendly. I am grateful for this organization that allows all donations to go to the recipient.

Verified

The experience was easy and quick

The experience was easy and quick. I received the funds quickly. I appreciate that you do not take as many fees out as other fund raising platforms do. Thank you.

Verified

Spotfund is great!

Verified

Maria helped so fast!

My fund profile "completed" yet I still needed to receive some donations so I emailed in and Maria Tillerson got back to me so fast and reopened the page. I was very appreciative.

Verified

Very straightforward and very helpful

Very straightforward and very helpful! my confusion was instantly resolved!

Verified

Very Responsive

Verified

Easy to use excellent customer service

Easy to use excellent customer service. Money is kept safe and secure.

Verified

I've had a great experience from…

Verified

Help with error

When making my donation, I entered the wrong name as the donator. I reached out to the customer service of spot fund and, they were quick to make the correction.

Verified

You guys helped resolve my problem as…

You guys helped resolve my problem as quick as you could in the situation and I appreciate you guys for being understanding

Verified

I believe that Spotfund has a great customer service team

This is my first time doing something…

This is my first time doing something like this. It has been very easy to set up. I had a login glitch and technical support from Maria was very quick and she was helpful and responsive.

Verified

So helpful

Verified

Spot fund is easy to use

Spot fund is easy to use. Everything is explained up front. Their customer service team is responsive in a timely manner. I’d recommend.

Verified

Great Site and Customer Service!

Customer service is prompt and effective and the site is extremely user-friendly! I’ve made several campaigns on Spotfund and have had zero issues. Very thankful for the platform!

Verified

Easy to set up

Easy to set up. Good instructions. Like receiving emails from donors and being able to thank them.

Verified

Great platform with great customer…

Great platform with great customer service! I had a technical issue, the team at Spotfund responded quickly and was able to help me resolve my issue. Thanks for the great service!

Verified

This has been a really helpful tool no…

This has been a really helpful tool no problems at all thanks

Verified

the website was easy to use

the website was easy to use. thanking people was easy. putting in the info for the payout was straight forward and quick.

Verified

Pretty good easy to use

So far this experience has been pretty easy it was super easy to set up it's easy to update every day I can put pictures up pretty pretty good experience so far

Verified

Easy to use

Easy to use. The setup, ease of donations and payouts are well thought out and user friendly. I am grateful for this organization that allows all donations to go to the recipient.

Verified

The experience was easy and quick

The experience was easy and quick. I received the funds quickly. I appreciate that you do not take as many fees out as other fund raising platforms do. Thank you.

Verified

Spotfund is great!

Verified

Maria helped so fast!

My fund profile "completed" yet I still needed to receive some donations so I emailed in and Maria Tillerson got back to me so fast and reopened the page. I was very appreciative.

Verified

Very straightforward and very helpful

Very straightforward and very helpful! my confusion was instantly resolved!

Verified

Very Responsive

Verified

Easy to use excellent customer service

Easy to use excellent customer service. Money is kept safe and secure.

Verified

I've had a great experience from…

Verified

Help with error

When making my donation, I entered the wrong name as the donator. I reached out to the customer service of spot fund and, they were quick to make the correction.

Verified

You guys helped resolve my problem as…

You guys helped resolve my problem as quick as you could in the situation and I appreciate you guys for being understanding

Verified

I believe that Spotfund has a great customer service team

This is my first time doing something…

This is my first time doing something like this. It has been very easy to set up. I had a login glitch and technical support from Maria was very quick and she was helpful and responsive.

Verified

So helpful

Verified

Spot fund is easy to use

Spot fund is easy to use. Everything is explained up front. Their customer service team is responsive in a timely manner. I’d recommend.

Verified

Great Site and Customer Service!

Customer service is prompt and effective and the site is extremely user-friendly! I’ve made several campaigns on Spotfund and have had zero issues. Very thankful for the platform!

Verified

Easy to set up

Easy to set up. Good instructions. Like receiving emails from donors and being able to thank them.

Verified

Great platform with great customer…

Great platform with great customer service! I had a technical issue, the team at Spotfund responded quickly and was able to help me resolve my issue. Thanks for the great service!

Verified

This has been a really helpful tool no…

This has been a really helpful tool no problems at all thanks

Verified

the website was easy to use

the website was easy to use. thanking people was easy. putting in the info for the payout was straight forward and quick.

Verified

Pretty good easy to use

So far this experience has been pretty easy it was super easy to set up it's easy to update every day I can put pictures up pretty pretty good experience so far

Verified

Easy to use

Easy to use. The setup, ease of donations and payouts are well thought out and user friendly. I am grateful for this organization that allows all donations to go to the recipient.

Verified

The experience was easy and quick

The experience was easy and quick. I received the funds quickly. I appreciate that you do not take as many fees out as other fund raising platforms do. Thank you.

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Smart Fundraising Roadmap

Start with the basics

Set your goal and location

Create your story

We will guide you along the way

Share with friends

We make this easy too

Money is deposited into your account

Funds you raise arrive in 1 business day

Start with the basics

Set your goal and location

Create your story

We will guide you along the way

Share with friends

We make this easy too

Money is deposited into your account

Funds you raise arrive in 1 business day

Trusted and free fundraisers start here

4.7/ 5

Spotfund is great!

Maria helped so fast!

Very straightforward and very helpful

Very Responsive

Easy to use excellent customer service

I've had a great experience from…

Help with error

You guys helped resolve my problem as…

I believe that Spotfund has a great customer service team

This is my first time doing something…

So helpful

Spot fund is easy to use

Great Site and Customer Service!

Easy to set up

Great platform with great customer…

This has been a really helpful tool no…

the website was easy to use

Pretty good easy to use

Easy to use

The experience was easy and quick

Spotfund is great!

Maria helped so fast!

Very straightforward and very helpful

Very Responsive

Easy to use excellent customer service

I've had a great experience from…

Help with error

You guys helped resolve my problem as…

I believe that Spotfund has a great customer service team

This is my first time doing something…

So helpful

Spot fund is easy to use

Great Site and Customer Service!

Easy to set up

Great platform with great customer…

This has been a really helpful tool no…

the website was easy to use

Pretty good easy to use

Easy to use

The experience was easy and quick

Spotfund is great!

Maria helped so fast!

Very straightforward and very helpful

Very Responsive

Easy to use excellent customer service

I've had a great experience from…

Help with error

You guys helped resolve my problem as…

I believe that Spotfund has a great customer service team

This is my first time doing something…

So helpful

Spot fund is easy to use

Great Site and Customer Service!

Easy to set up

Great platform with great customer…

This has been a really helpful tool no…

the website was easy to use

Pretty good easy to use

Easy to use

The experience was easy and quick

Smart Fundraising Roadmap

Trusted and free
fundraisers start here